Effective Date: 01/01/24.

The Skinn Clinic Pty Ltd ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of information we collect, how we use and safeguard it, and your rights regarding your personal data when you visit our website, www.theskinnclinic.com.au, which is operated through Shopify. Please take a moment to review this Privacy Policy to understand our practices and how we handle your information.

•         Information We Collect:
  a. Personal Information:

•         - We may collect personal information such as your name, email address, postal address, and phone number when you provide it to us during the account creation, checkout, or contact form submission processes.
  b. Automatically Collected Information:

•         - We may collect information about your device, browsing actions, and patterns automatically when you interact with our website. This may include your IP address, browser type, operating system, and other technical information.

•         How We Use Your Information:
  a. Personalisation and Communication:

•         - We use your information to personalise your experience on our website, including providing relevant product recommendations. We may also use your contact details to communicate with you about your orders, promotions, and updates.
  b. Order Processing:

•         - We use your personal information to process and fulfil your orders, including payment processing and shipping.
  c. Analytics and Improvement:

•         - We may use the automatically collected information to analyse trends, administer the site, track user movements, and gather demographic information for the purpose of improving our website and services.

•         Information Sharing:

  • We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law or as necessary to fulfil the purposes outlined in this Privacy Policy.

•         Your Rights:

  • You have the right to access, correct, or delete your personal information. You may also opt-out of marketing communications at any time. To exercise these rights, please contact us at admin@theskinnclinic.com.

•         Security:

  • We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

•         Updates to this Privacy Policy:

  • We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page.

By using our website, you consent to the terms of this Privacy Policy. If you have any questions or concerns regarding our privacy practices, please contact us at admin@theskinnclinic.com